All items from our online store are sold on a non-returnable basis unless defective. Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.
We do our best to minimize product breakage in transit; however, in case of some breakage during shipping. If your food product arrived damaged or contaminated in any way, please contact us directly and we deliver a replacement at no cost
Please DO NOT return any food product without contacting us on 98704 46245 or firstname.lastname@example.org first for specific information regarding the return process.
For instances where product is defective, damaged or contaminated, you may contact us to request a return of your purchase within 7 days of receiving your shipment for a refund or exchange.
Refunds (if applicable):
No refund given, exchange offered or correspondence will be entered into for:
Change of mind
Products that have been opened or tampered with or are not in their original condition.
Incorrect orders made by the recipient
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or the original method of payment, within five (5) days.
Due to the wide range of personal taste preferences and food likes/dislikes, we unfortunately do not offer refunds or replacements for products that are “not quite to your liking.”
Late or missing refunds (if applicable)
If you haven’t received a refund after five (5) days, we ask that you first check with your bank or Credit Card Company as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund yet, please contact us at email@example.com
Items marked "SALE" are not eligible for return. Gift certificates are non-refundable.
Items marked "SALE" on a product page are not eligible for return or exchange,. Final Sale items sent back to us will not be credited back to your account so please take care in ordering.
If we have not answered your question, please Contact US at firstname.lastname@example.org